General

Getting Started

• Internet Service Provider Account Sign-Up Information and FAQ
• What are the benefits of a CuriosityStream annual standard plan?
• What is Kids Mode?
• Can I be a CuriosityStream member if I am an international customer?
• What platforms and devices do you currently support?
• Reward Your Curiosity Gift Card Promotion FAQ

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Streaming

• Offline Viewing with Mobile Apps
• How does CuriosityStream work?
• Why do I see ads as a paying subscriber?
• Installing the CuriosityStream Roku Channel (4K Compatible!)
• How do I bookmark videos and series?
• Does CuriosityStream offer closed captions?

Account & Billing

• How do I pause my subscription?
• Subscribing/Managing CuriosityStream using Roku, Google Play, iTunes, and Amazon Billing
• How do I cancel my subscription?
• Taxes Applicable to Your Subscription
• How does CuriosityStream charge my account?
• Lost Password

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Resolve Issues

• What do I require to watch CuriosityStream in 4K?
• I received an error message! How do I get help?
• How do I sign in when I get a "Quota Exceeded Error" in Firefox?
• I'm an Amazon Prime member and I signed up for CuriosityStream as an add-on channel. Who do I contact for support?
• Viewing CuriosityStream through Amazon Fire TV or Fire Stick
• Viewing CuriosityStream through Chromecast

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