General
Getting Started
- What platforms and devices do you currently support?
- Referral Program FAQ
- Complimentary Internet Service Provider Account Sign-Up Information and FAQ
- International subscription pricing information
- What are the benefits of a CuriosityStream annual standard plan?
- What is Kids Mode?
Streaming
- CuriosityStream & Nebula FAQ
- Background Play + Autoplay for Mobile Devices
- Why do I see ads as a paying subscriber?
- Offline Viewing with Mobile Apps
- Installing the CuriosityStream Roku Channel (4K Compatible!)
- How do I bookmark videos and series?
Account & Billing
- How do I cancel my subscription?
- Forgot Password
- How do I pause my subscription?
- Subscribing/Managing CuriosityStream using Roku, Google Play, iTunes, and Amazon Billing
- Taxes Applicable to Your Subscription
- How do I change my streaming plan?
Resolve Issues
- What do I require to watch CuriosityStream in 4K?
- I received an error message! How do I get help?
- Chromecast support on Android
- How do I sign in when I get a "Quota Exceeded Error" in Firefox?
- I'm an Amazon Prime member and I signed up for CuriosityStream as an add-on channel. Who do I contact for support?
- Viewing CuriosityStream through Amazon Fire TV or Fire Stick