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  2. General

General

Getting Started

  • What platforms and devices do you currently support?
  • Holiday2020 Promo FAQ
  • FLOW TV FAQ
  • BF2020 Promo FAQ
  • What are the benefits of a CuriosityStream annual standard plan?
  • Can I be a CuriosityStream member if I am an international customer?
See all 10 articles

Streaming

  • CuriosityStream & Nebula FAQ
  • Background Play + Autoplay for Mobile Devices
  • Offline Viewing with Mobile Apps
  • Installing the CuriosityStream Roku Channel (4K Compatible!)
  • How do I bookmark videos and series?
  • Does CuriosityStream offer closed captions?

Account & Billing

  • How do I cancel my subscription?
  • Forgot Password
  • Referral Program
  • How do I pause my subscription?
  • Subscribing/Managing CuriosityStream using Roku, Google Play, iTunes, and Amazon Billing
  • Taxes Applicable to Your Subscription
See all 9 articles

Resolve Issues

  • What do I require to watch CuriosityStream in 4K?
  • I received an error message! How do I get help?
  • Chromecast support on Android
  • How do I sign in when I get a "Quota Exceeded Error" in Firefox?
  • I'm an Amazon Prime member and I signed up for CuriosityStream as an add-on channel. Who do I contact for support?
  • Viewing CuriosityStream through Amazon Fire TV or Fire Stick
See all 9 articles

Want to contact us?

1-844-778-8999
help@CuriosityStream.com