General
Getting Started
- Referral Program FAQ
- What are the benefits of a CuriosityStream annual standard plan?
- What is Kids Mode?
- Can I be a CuriosityStream member if I am an international customer?
- What platforms and devices do you currently support?
- Complimentary Internet Service Provider Account Sign-Up Information and FAQ
Streaming
Account & Billing
- How do I pause my subscription?
- Subscribing/Managing CuriosityStream using Roku, Google Play, iTunes, and Amazon Billing
- How do I cancel my subscription?
- Taxes Applicable to Your Subscription
- Lost Password
- How do I change my streaming plan?
Resolve Issues
- What do I require to watch CuriosityStream in 4K?
- I received an error message! How do I get help?
- How do I sign in when I get a "Quota Exceeded Error" in Firefox?
- I'm an Amazon Prime member and I signed up for CuriosityStream as an add-on channel. Who do I contact for support?
- Viewing CuriosityStream through Amazon Fire TV or Fire Stick
- Viewing CuriosityStream through Chromecast