General

Getting Started

• What platforms and devices do you currently support?
• How does Curiosity Stream work?
• Redbox FAQ
• Smartest Bundle FAQ
• Bulk Purchase FAQ (Business, Education & Libraries)
• Holiday21 Promo FAQ

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Streaming

• Curiosity Stream & Nebula FAQ
• Background Play + Autoplay for Mobile Devices
• Offline Viewing with Mobile Apps
• Installing the Curiosity Stream Roku Channel (4K Compatible!)
• How do I bookmark videos and series?
• Does Curiosity Stream offer closed captions?

Account & Billing

• How do I cancel my subscription?
• Forgot Password
• Referral Program
• How do I pause my subscription?
• Subscribing/Managing Curiosity Stream using Roku, Google Play, iTunes, and Amazon Billing
• Taxes Applicable to Your Subscription

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Resolve Issues

• What do I require to watch Curiosity Stream in 4K?
• I received an error message! How do I get help?
• Chromecast support on Android
• How do I sign in when I get a "Quota Exceeded Error" in Firefox?
• I'm an Amazon Prime member and I signed up for Curiosity Stream as an add-on channel. Who do I contact for support?
• Viewing Curiosity Stream through Amazon Fire TV or Fire Stick

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