General
Getting Started
- Referral Program FAQ
- Internet Service Provider Account Sign-Up Information and FAQ
- What are the benefits of a CuriosityStream annual standard plan?
- What is Kids Mode?
- Can I be a CuriosityStream member if I am an international customer?
- What platforms and devices do you currently support?
Streaming
- CuriosityStream & Nebula FAQ
- Offline Viewing with Mobile Apps
- How does CuriosityStream work?
- Why do I see ads as a paying subscriber?
- Installing the CuriosityStream Roku Channel (4K Compatible!)
- How do I bookmark videos and series?
Account & Billing
- How do I pause my subscription?
- Subscribing/Managing CuriosityStream using Roku, Google Play, iTunes, and Amazon Billing
- How do I cancel my subscription?
- Taxes Applicable to Your Subscription
- How does CuriosityStream charge my account?
- Lost Password
Resolve Issues
- What do I require to watch CuriosityStream in 4K?
- I received an error message! How do I get help?
- How do I sign in when I get a "Quota Exceeded Error" in Firefox?
- I'm an Amazon Prime member and I signed up for CuriosityStream as an add-on channel. Who do I contact for support?
- Viewing CuriosityStream through Amazon Fire TV or Fire Stick
- Viewing CuriosityStream through Chromecast